Police Strengthen Complaint Response Unit, Seek Media Partnership To Deepen Accountability
Princess-Ekwi Ajide
Public trust in policing often depends not only on law enforcement but also on how quickly and transparently complaints against officers are addressed.
The Nigeria Police Force says it is strengthening its Complaint Response Unit (CRU) to improve accountability while seeking closer collaboration with the media to drive public awareness of ongoing reforms.
The newly appointed Force Public Relations Officer, CSP Anietie Okokon Edem, disclosed this during a courtesy visit to the Nigeria Union of Journalists (NUJ), FCT Council, on Friday.
Describing the visit as part of his familiarisation tour, CSP Edem said the CRU remains the Force’s principal internal accountability platform, operating round the clock to receive, track and resolve complaints ranging from professional misconduct and extortion to harassment and human rights abuses by police officers across the country.
He explained that ongoing upgrades to the unit are aimed at reducing response times, improving case tracking and enhancing transparency in line with the reform agenda of the Inspector-General of Police.
The Force PRO also announced plans for a media parley with Zone 7, urging journalists to participate to promote accurate and balanced reporting on police reforms.
“Journalists are part of the police family,” Edem said, noting that informed reporting would strengthen accountability and support meaningful institutional reforms.
Responding, NUJ FCT Chairman, Comrade Grace Ike, welcomed the planned improvements to the CRU and reaffirmed the council’s commitment to working with the police.
She pledged that journalists would continue to amplify citizens’ complaints and monitor developments within the CRU to ensure greater public scrutiny and accountability.
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